AGE RESTRICTIONS ON ACCESS AND PURCHASES
You must be at least 18 years old to access this site. If you are under 18 years old you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We do not sell your personally identifiable information to anyone.
We gladly accept payments through SquareUp. We accept Visa, MC, Discover and American Express. Your credit card will read “Mosaic Wellness” on your statement.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
TERMS OF SALE and REFUND POLICY
You agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. These products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase products from our website, you do so based upon your own opinions as to any benefits these products may provide.
All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund. By making a purchase, your acceptance of the terms of purchase means you agree to and understand the refund policy.
SHIPPING AND DELIVERY POLICY
Please be assured that your items will ship out within two days of purchase. We are pleased to offer free ground-shipping within the U.S. on all orders over $100.00. Orders within the U.S. under $100.00 are charged a flat rate of $7.99 for shipping. Packages with ground shipping generally take 7 business days from placing an order to arrival at your door. Sorry but we cannot ship to P.O. Boxes.
DAMAGE DUE TO SHIPPING
All of our products are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made within 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.